VisualRoute SupportPro Edition is for technical support users looking
for forward and reverse connection testing and greater diagnostics of
network and application performance to help resolve connectivity
problems at remote data centres and user locations.

Perform connectivity tests from a remote user desktop to diagnose
problems occurring between the remote user and your application server,
supports a single remote connection at a time.

Access VisualRoute via a browser from a home office or remote location
to test connectivity from the VisualRoute server to another location,
supports a single browser connection at a time.

Perform continuous connection testing to measure a bad performing
connection over longer periods of time.

Test specific ports to determine if your applications are up and
responding.
http://rapidshare.com/files/9232888/VisualRoute.Support.Pro.Ed.v11.0c.Build.3322-RES.Full.rar.html